Last Updated: August 7, 2026
Pristine Air Duct Cleaning (“Pristine,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit pristineairductcleaners.com, contact us, request a quote or service, or otherwise interact with our business.
This Privacy Policy applies to information collected through our website and related online services.
1. Information We Collect
Information You Provide to Us
When you submit a contact form, request an estimate, schedule service, call us, email us, or otherwise communicate with us, we may collect information such as:
- Name
- Telephone number
- Email address
- Service address, city, ZIP code, or other location information you provide
- Requested service
- Appointment information
- Information contained in messages or inquiries
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we and our technology providers may automatically collect information including:
- IP address
- Approximate geographic location
- Browser type and version
- Device type
- Operating system
- Referring website or source
- Pages viewed
- Time and date of visits
- Clicks and website interactions
- Advertising and conversion information
- Cookie and similar technology identifiers
We may use cookies, pixels, tags, local storage, and similar technologies to collect this information.
2. How We Use Information
We may use information collected through our website to:
- Respond to inquiries and requests for estimates
- Schedule and provide services
- Communicate about appointments and service requests
- Provide customer support
- Operate and improve our website
- Understand how visitors use our website
- Measure advertising and marketing performance
- Attribute calls, form submissions, and other conversions to advertising campaigns
- Conduct remarketing or targeted advertising where permitted
- Detect fraudulent, automated, or invalid advertising activity
- Protect the security and functionality of our website
- Prevent spam and abuse
- Comply with applicable legal obligations
- Establish, exercise, or defend legal claims
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies for functional, analytics, security, and advertising purposes.
Depending on your location and privacy choices, these technologies may be used for:
Functional purposes: operating website features, forms, security, maps, and other essential functionality.
Analytics purposes: understanding website traffic, interactions, and performance.
Marketing purposes: measuring advertising performance, tracking conversions, creating advertising audiences, and delivering or measuring personalized advertising where permitted.
You can manage non-essential cookies and tracking technologies through our cookie consent and privacy controls.
Privacy Choices:
https://pristineairductcleaners.com/opt-out-preferences/
You may also change cookie settings through your browser.
4. Analytics and Advertising Services
We may use the following services.
Google Analytics
We use Google Analytics to understand how visitors interact with our website, including pages visited, traffic sources, devices, and website activity.
Google Analytics may use cookies and related technologies to collect website usage information.
Google Ads
We use Google Ads to advertise our services and measure the effectiveness of our advertising campaigns.
Google Ads technologies may be used for conversion measurement, campaign attribution, audience creation, and advertising personalization where permitted.
Google Tag Manager
We use Google Tag Manager to manage and deploy website tags and integrations.
Google Tag Manager itself primarily facilitates the operation of other tags. The technologies deployed through Google Tag Manager may collect information as described in this Privacy Policy.
Microsoft Advertising
We may use Microsoft Advertising, including the Microsoft Universal Event Tracking (“UET”) tag, to measure advertising performance, attribute website conversions, and support advertising and remarketing activities where permitted.
Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website through behavioral analytics such as heatmaps, interaction measurements, and session replay.
Microsoft and we may use this information to improve website usability, measure website performance, detect fraud, and support advertising and analytics activities.
More information about Microsoft’s privacy practices is available through the Microsoft Privacy Statement.
Meta Technologies
Where enabled, we may use Meta advertising technologies, including the Meta Pixel, in connection with Facebook and Instagram advertising.
These technologies may help us measure conversions, understand advertising performance, and create or measure advertising audiences.
Click Fraud Protection
We use click-fraud and traffic-quality technology, including ClickCease or similar services, to detect invalid, automated, fraudulent, or abusive advertising traffic.
These services may process information such as IP address, device information, traffic source, and interaction patterns.
5. Embedded and Third-Party Services
Our website may contain or use third-party functionality including:
- Google Maps
- Google reCAPTCHA
- YouTube
- Other embedded or external services
When you interact with these features, the applicable third party may receive information about your device, browser, IP address, or interaction with the service.
Use of information by these third parties is governed by their own privacy policies.
6. How We Disclose Personal Information
We may disclose personal information to service providers and other parties that help us operate our business, including:
- Website hosting and infrastructure providers
- Website development and maintenance providers
- Analytics providers
- Advertising platforms
- Marketing technology providers
- Fraud-prevention and security providers
- Form and communication providers
- Professional advisers
- Government authorities or other parties when required by law
We may also disclose information when reasonably necessary to protect our rights, investigate fraud, protect users, or comply with legal obligations.
7. Sale and Sharing of Personal Information
We do not sell personal information for money.
However, certain advertising and analytics technologies used on our website may constitute the “sale” or “sharing” of personal information under some U.S. state privacy laws.
For example, disclosure of online identifiers, browsing activity, or advertising information to advertising platforms for cross-context behavioral advertising may be considered “sharing” under California law, even when no money is exchanged. California specifically defines sharing in this context to include disclosures for cross-context behavioral advertising.
Where applicable, you may opt out through our privacy controls:
Opt-Out Preferences:
https://pristineairductcleaners.com/opt-out-preferences/
8. Global Privacy Control
Where required by applicable law, we recognize qualifying browser-based opt-out preference signals, including Global Privacy Control (GPC).
A valid GPC signal may communicate your request to opt out of the sale or sharing of personal information associated with the browser or device sending the signal.
California authorities recognize GPC as a mechanism covered businesses must honor for applicable sale/sharing opt-out requests.
9. Your Privacy Rights
Depending on where you live and whether applicable privacy laws apply to us, you may have rights concerning your personal information, including the right to:
- Request access to personal information we maintain about you
- Request information about how your personal information is used or disclosed
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Opt out of certain targeted advertising
- Withdraw or modify cookie preferences
- Receive equal service and pricing without unlawful discrimination for exercising privacy rights
California privacy law, where applicable, provides rights including access, deletion, correction, opt-out of sale/sharing, and protection from discrimination for exercising those rights.
To submit a privacy request, contact:
Email: pristineairductcarolinas@gmail.com
Phone: (704) 960-1444
We may need to verify your identity before completing certain requests.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Analytics, advertising, and third-party service providers may maintain information according to their own retention settings and privacy policies.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, network, or electronic storage system can be guaranteed to be completely secure.
12. Children’s Privacy
Our website and services are intended for adults seeking residential or commercial home-service assistance.
We do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
13. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, review websites, advertising platforms, or other external services.
We are not responsible for the privacy, security, or content practices of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this page.
15. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Pristine Air Duct Cleaning
Phone: (704) 960-1444
Email: pristineairductcarolinas@gmail.com
Website: https://pristineairductcleaners.com/